Support

Subscriptions are managed by Apple. On your iPhone, open Settings → your name → Subscriptions → GymPlan, then cancel or change it. Turn off auto-renew at least 24 hours before the period ends to avoid the next charge. Deleting the app or your GymPlan account does not cancel the subscription.

Open the GymPlan Pro screen in the app and tap Restore purchases, signed in with the same Apple ID you used to subscribe. If it still doesn't switch to Pro, write to us with the date of the purchase.

Apple handles payments and refunds for App Store purchases. You can request one at reportaproblem.apple.com.

Free accounts get 3 coach replies and 1 machine scan in any 24 hours. GymPlan Pro raises that to 30 coach replies and 10 machine scans. Everything else in GymPlan, including your adaptive plan, logging and progress tracking, has no limit.

Inside the GymPlan app on your iPhone, not in your photo library and not in your device backups. They are only uploaded if you turn on cloud backup in Settings → Privacy. Progress photos are never sent to any AI service.

In the app, go to Settings → Account and data. Export downloads everything you've logged. Delete account permanently removes your account and all of its data from our servers.

No. GymPlan gives general fitness guidance. If you have pain, an injury or a health condition, talk to a doctor or physiotherapist, and stop exercising if you feel chest pain, dizziness or shortness of breath.